Make Sales Smoother, Faster and Better with Next-Gen POS Software
Enquest POS Software redefines the retail landscape, empowering businesses to embrace agility and innovation. Our intuitive platform seamlessly integrates into your operations, enhancing productivity, fostering collaboration, and supercharging sales performance.
- Online & offline tills
- Multi-branch
- Loyalty & promotions
- Fiscal printer ready
Your questions about POS software, answered
Everything you want to know about our POS software in simple question and answer form. Pick a question to jump straight to its answer.
Still have a question? Ask usEnquest Retail at a glance
- POS software for shops, fast food and restaurants
- Offline tills with branch synchronization
- Loyalty, promotions and inventory control
- Complete accounting up to P&L
- 01What is POS software, and what is Enquest Retail?
- 02What are the benefits of using POS software for retail?
- 03Why choose Enquest Retail as your POS software?
- 04Who can use our POS software?
- 05What are the core features of Enquest Retail POS software?
- 06What can each module of our POS software do?
- 07Which POS hardware and devices work with our POS software?
- 08How does our POS software connect head office, branches and accounts?
- 09How does POS software process a sale and a loyalty reward?
- 10What does a receipt from POS software include?
- 11What is the difference between POS software and ERP software?
- 12Which businesses can use POS software?
- 13How do you choose the right POS software for your business?
- 14How is POS software implemented, step by step?
- 15What else do people ask about POS software?
What is POS software, and what is Enquest Retail?
Short answer: POS (point of sale) software runs your till: billing, payments, receipts and stock updates. Enquest Retail is our POS software for shops, fast-food outlets and restaurants, with full back-office control.
Enquest Retail is a powerful and user-friendly enterprise-level point of sale (POS) application that enables retailers to control their operations and reduce management time, thus allowing them to concentrate on business-specific issues rather than system issues. Built-in analytical reports help you keep a tab on day-to-day operations as well as profitability.
Enquest Retail fits well to any business model and helps to streamline and optimize head office and branch operations, so your sales get smoother, faster and better.
What are the benefits of using POS software for retail?
Short answer: POS software speeds up checkout, reduces errors, controls stock across branches and builds customer loyalty, replacing manual billing with one connected system.
Faster Checkout
Scan, weigh, discount and pay in seconds, even at peak hours.
Fewer Errors
Barcodes, price lists and rules replace manual pricing mistakes.
Stock Control
Know what is on the shelf in every branch and warehouse.
Loyal Customers
Reward repeat business with points, vouchers and promotions.
Why choose Enquest Retail as your POS software?
Short answer: It is easy to use, tailored to your venture, secure and scalable, with the power of an enterprise system behind a simple till.
Experience the power and simplicity of Enquest Retail, a robust enterprise-level POS application to streamline operations and liberate retailers from mundane tasks. With built-in analytical prowess, stay informed about daily operations and profitability, enabling you to focus on what truly matters—growing your business.
See Enquest Retail in actionCustomer Satisfaction, Retailer Success
A robust enterprise-level POS application that streamlines operations and frees retailers from mundane tasks, so you can focus on growing your business.
Sleek Design, Superior Functionality
A user-friendly interface with multiple branch management, centralized control, multiple currencies and warehouses, and customizable price lists and matrices.
Tailored for Every Venture
From retail shops to fast-food joints and elegant restaurants, with offline / online synchronization between branches so you never miss a beat.
Enhanced Security
Role-based access, password policy management and action-level rights protect sensitive data from unauthorized access.
Seamless Integration & Scalability
Integrates with third-party applications, cloud deployment, e-commerce platforms and add-ons like PIN pads, and adapts as you grow.
Who can use our POS software?
Short answer: Everyone in your retail business, from cashiers and branch managers to head office and owners.
Role-based access and action-level rights make sure each person can do only what they are allowed to.
Shop Owners
Run tills, stock and promotions from one simple system.
Cashiers
Serve customers quickly with scan, weigh, discount and pay.
Branch Managers
Monitor daily activity, counter cash and shift close for each branch.
Head Office
Control masters, prices, users and reports across every branch.
What are the core features of Enquest Retail POS software?
Short answer: Nine essential capabilities that cover selling, loyalty, stock, purchasing, finance, promotions, security, reporting and multi-branch control.
Sales
Manage sales, refunds and quotations with multiple tender types, offline tills and fiscal printer support.
01Loyalty
Loyalty cards, custom earning and redemption schemes, gift vouchers and SMS notifications.
02Inventory Control
Multiple scan codes and units, re-order levels, serial and batch tracking, stock transfers and stock take.
03Purchase
Flexible yet tightly controlled purchasing, centrally managed across branches with HO-to-branch sync.
04Finance
Accounts receivable and payable, general ledger, petty cash and bank reconciliation up to P&L.
05Promotions
Buy-one-get-one, special prices and day-specific promotions per branch with effective dates.
06Security Control
User role-based security, password policy, fingerprint login and action-level rights.
07Analytical Reports
Sales, purchase and inventory analysis with profitability, hourly, weekly and pivot reports.
08Multi-Branch
Centrally manage multiple branches with offline / online setup and on-demand synchronization.
09What can each module of our POS software do?
Select a module below to see its complete list of capabilities.
Main Features
The essentials of a complete retail POS and management system.
- User-friendly design
- Multiple branch management and centralized control
- Multiple currency and multiple warehouse
- Multiple price list / price matrix and flexible pricing
- POS for retail shops, fast-food outlets and restaurants
- Offline / online synchronization between branches
- Branch admin software for local branch operations (goods receipt, delivery, local purchase, banking)
- Integrated with POS devices: thermal and fiscal printer, pole display, cash drawer, magstripe and barcode readers, fingerprint readers
- Stand-alone sales tills that work even if the network connection goes off
- Integrated local purchase and goods receipt from HO
- Sales / sales return including credit notes
- Loyalty management and gift vouchers, advance receipt and layaway sales
- Comprehensive analytical reports and complete accounting module up to P&L
- Advanced security controls, barcode generation and printing
- Dashboard for daily activity monitoring and close-year process
- Branch / HO activity notification
Sales
Quick transaction handling for the modern-day customer.
- Manage sales, refunds and quotations
- Multiple price list and price list matrix
- Multiple tendering: cash, credit card, debit card, mobile money, cheque, on account, foreign currency cash
- Separate delivery schedule if required and sales order management
- Multiple POS device support including fiscal printers
- Stand-alone offline POS till
- Multiple promotions; issue cash / redeemable credit notes against refund
- Accept advance for pre-orders; exempt sales
- Item-wise and bill-wise discounts in amount or percent
- Integrated weighing scale for over-the-counter weighed items such as vegetables and fruits
- Cash in / cash out and counter cash flow monitoring
- Open / close session and shift-wise counter close control
- Salesman tagging for each sales bill and credit limit control by days or amount
- Day-end reports
Loyalty
Turn one-time buyers into repeat customers.
- Manage customer loyalty
- Create loyalty customer profiles and issue loyalty cards
- Define custom loyalty earning schemes, e.g. per 100 value earn 1 point
- Define custom loyalty redemption schemes, e.g. per 1 point 2 currency value
- Define special promotions on redemptions, active on specific dates or branches
- Define special promotions on loyalty earning, e.g. get an item free when your points reach a specific limit
- Multiple loyalty reports
- Integration with a third-party SMS gateway for various notifications to customers
Inventory
Extensive inventory detail with full control over movement and handling.
- Stock items with multiple scan codes and multiple units of measure
- Re-order level setup and reports
- Stock valuation reports on latest cost, weighted average and standard cost
- Complete visibility of stock across multiple branches
- Branch / HO stock transfer
- Recipe / BOM management and consumption / manufacturing journal
- Serialized items, e.g. mobile items with unique IMEI number
- Batch items to track expiry and stock ageing
- Physical stock take module
- Capture item weights and images
Purchase
Flexible purchasing with tight control and transparency.
- Centrally manage multiple branches
- Offline / online branch setup
- Automatic data sync from HO to branch and branch to HO
- On-demand synchronization for remote locations
- Central masters control from head office
- Branch-specific price lists and promotions
- Create walk-in / credit customers at branches
- Complete logistics operation management between HO and branch
Finance
A complete accounting module built in, up to profit and loss.
- Accounts receivable
- Accounts payable
- General ledger
- Petty cash management
- Cheque book leaf tracking and bank reconciliation
- Cost centre for income / expense tracking by business segment or department
- Bill-by-bill invoice management
Promotions
Flexible offers that run themselves.
- Define multiple promotions with effective date and time
- Make promotions applicable to specific branches
- Define promotions for items till stock is available
- Define promotions valid on specific days of a week
- Combinations such as buy one get one free, buy one get another at x% discount, buy two at a special price
- Raffle draw coupons
Security
Control who can do what, in every branch.
- User role-based security setup
- Password policy management and fingerprint print login
- User control from head office / branch
- Action-level rights to control activities such as discounts, rate change and item cancellation
- Item access restriction
- Warehouse access rights and tender-type-wise rights
Reports
Analytical reports that turn data into decisions.
- Sales report: analysis by customer, stock group, stock category and area
- Sales profitability, hourly / weekly / yearly and monthly sales reports
- Purchase analysis, goods receipt / invoice analysis, goods return / debit note analysis, outstanding LPO
- Inventory reports: stock balance and valuation, branch / warehouse-wise stock, stock item inquiry and re-order reports
- Serial / batch history
- Pivot reports for sales, purchase and inventory
Multi-Branch & Add-ons
Run many outlets as one business, and extend as you grow.
- Centrally manage multiple branches with offline / online branch setup
- Automatic data sync from HO to branch and branch to HO
- On-demand synchronization for remote locations
- Branch-specific price lists and promotions
- Add-on: integration to e-commerce and PIN pad
- Add-on: integration to third-party ERP / accounting packages
- Add-on: cloud deployment
- Add-on: e-VAT module, report design manager and specialized retail vertical solutions
Which POS hardware and devices work with our POS software?
Short answer: Thermal and fiscal printers, barcode readers, cash drawers, pole displays, card and fingerprint readers, weighing scales and PIN pads.
Thermal & Fiscal Printers
Print fast thermal receipts, or fiscal receipts where tax rules require a fiscal printer.
✓ Fiscal readyBarcode Scanners
Scan items instantly, with barcode generation and printing for your own labels.
✓ Fast scanningCash Drawer
Open automatically on payment, with cash in / cash out and counter cash control.
✓ Cash controlPole Display
Show the customer each item and the running total at the counter.
✓ Customer viewMagstripe & Card Readers
Read loyalty, gift and payment cards at the till.
✓ Card readyFingerprint Readers
Secure cashier login and user control with fingerprint authentication.
✓ Secure loginWeighing Scales
Integrated scales for weighed items such as vegetables and fruit, with embedded barcode reading.
✓ Weigh & sellPIN Pads
Add-on integration with PIN pads for card payments.
✓ Add-onUse the hardware you trust. Enquest Retail integrates with a wide variety of POS devices, so you do not need to replace what already works.
Check My HardwareHow does our POS software connect head office, branches and accounts?
Short answer: Branch tills sell online or offline, data syncs automatically between branches and head office, and the built-in finance module or your own ERP receives the results.
Central masters from head office control items, prices and users, while branch admin software handles local operations such as goods receipt, delivery, local purchase and banking.
POS Tills
Stand-alone sales tills that keep working even if the network goes off.
Branch Admin
Goods receipt, delivery, local purchase and banking for each branch.
RETAIL
Enquest Retail Core
Central masters. One view of every branch.
Built-in Accounts
Receivable, payable, ledgers and bank reconciliation up to P&L.
Third-Party ERP
Integration to third-party ERP and accounting packages.
E-commerce & PIN Pad
Integration to e-commerce platforms and PIN pads for card payments.
Cloud & SMS
Cloud deployment and SMS gateway for loyalty notifications.
How does POS software process a sale and a loyalty reward?
Short answer: A sale flows from opening a session to scanning, discounting, payment and receipt, while loyalty points are earned on every sale and redeemed through your own schemes.
Sale Flow at the Till
From session open to day-end, in six steps.
- 1
Open Session
The cashier opens a session and counter cash is recorded.
- 2
Scan or Weigh Items
Barcodes are scanned and weighed items are read from the integrated scale.
- 3
Apply Offers
Item-wise and bill-wise discounts and active promotions apply automatically.
- 4
Take Payment
Cash, card, mobile money, cheque, on account or foreign currency, split if needed.
- 5
Print Receipt
A thermal or fiscal receipt prints and the cash drawer opens.
- 6
Close & Report
The session closes shift-wise and day-end reports are generated.
Loyalty Flow
From customer profile to rewards, in six steps.
- 1
Create Customer Profile
Register the customer and issue a loyalty card.
- 2
Define Earning Scheme
For example, every 100 of value earns 1 point.
- 3
Earn on Every Sale
Points are added automatically at the till.
- 4
Define Redemption
For example, 1 point equals 2 currency value.
- 5
Run Special Promotions
Reward customers who reach a points limit with a free item or discount.
- 6
Notify & Report
Send SMS notifications through a gateway and review loyalty reports.
See a sale live. Ask for a demo and we will run a sample sale and loyalty reward using your own price lists and offers.
Request a DemoMilk 1L × 21,800.00
Bread × 1650.00
Tomatoes 1.2 kg (weighed)960.00
Subtotal3,410.00
Promotion discount−300.00
TOTAL3,110.00
Paid by Card3,110.00
What does a receipt from POS software include?
Short answer: Items and weights, discounts and promotions, payment type, loyalty points and totals, printed on a thermal or fiscal printer in seconds.
- Items with quantity, price and weighed items
- Item-wise and bill-wise discounts and promotions
- Loyalty points earned and redeemed
- Payment type: cash, card, mobile money, cheque or on account
- Fiscal or thermal printing, with credit notes for refunds
- Salesman tagging and shift-wise counter records for each bill
The receipt shown uses sample data for illustration only.
What is the difference between POS software and ERP software?
Short answer: POS software runs the front of the shop (tills, receipts, loyalty), while ERP software runs the back office (accounts, purchasing, stock). Connected, they give you one view of the business.
POS Software
Runs tills & customer sales
- Billing, tills and receipts
- Loyalty, vouchers and promotions
- Barcode, scale and fiscal printer devices
- Cashier sessions and day-end
- Offline selling and branch sync
- Daily sales dashboard
ERP Software
Runs the back office
- Accounts, ledgers and bank reconciliation
- Purchasing and procurement
- Inventory and warehouse control
- Finance and cost centres
- Head-office reporting
- Integration with other business systems
Enquest Retail + Enquest ERP = one connected business. Sales, stock and accounts update together, from the till to the ledger.
See Both in a DemoWhich businesses can use POS software?
Short answer: Any business that sells to customers. Enquest Retail fits well to any business model, from a single shop to a multi-branch chain.
Supermarkets & Groceries
Weigh vegetables and fruit, scan barcodes and track batch expiry.
Retail Shops
Fast billing, flexible price lists and stock control for every outlet.
Fast Food Outlets
Quick counter service with offline-ready tills and daily reports.
Restaurants
Elegant, reliable POS with promotions, sessions and recipe / BOM control.
Wholesalers
Loading module, credit limits and sales order management for bulk buyers.
Mobile & Electronics
Track serialized items with unique IMEI numbers from purchase to sale.
Pharmacy & FMCG
Batch items with expiry and stock ageing, plus fast, accurate billing.
Multi-Branch Chains
Central masters, HO-to-branch sync and on-demand synchronization.
Don't see your business type? Enquest Retail is built for businesses of all sizes. Talk to our team about your needs.
How do you choose the right POS software for your business?
Short answer: Check six things: ease of use, offline reliability, hardware compatibility, inventory and loyalty depth, multi-branch control, and security and support.
Quick buyer's checklist
- Easy for cashiers to learn
- Keeps selling offline
- Works with your hardware
- Handles stock, loyalty and offers
- Controls every branch centrally
- Secure, with local support
Ease of use
AskCan cashiers learn it quickly and serve customers fast?
Enquest RetailA user-friendly interface with fast scan, weigh, discount and pay.
Offline reliability
AskCan you keep selling when the network goes down?
Enquest RetailStand-alone offline tills that sync automatically when back online.
Hardware compatibility
AskDoes it work with your printers, scanners, scales and drawers?
Enquest RetailThermal and fiscal printers, pole display, cash drawer, barcode, card and fingerprint readers.
Inventory & loyalty
AskDoes it handle batches, serials, loyalty and promotions?
Enquest RetailBatch and serial tracking, loyalty schemes, gift vouchers and flexible promotions.
Multi-branch control
AskCan head office control prices, users and stock everywhere?
Enquest RetailCentral masters, HO-to-branch sync, branch-specific price lists and promotions.
Security & support
AskAre there roles, rights and local support?
Enquest RetailRole-based security, action-level rights, plus implementation and support from Endeavour.
How is POS software implemented, step by step?
Short answer: In six clear steps, from understanding your outlets to hardware setup, configuration, data migration, cashier training, go-live and support.
Requirement Study
We understand your outlets, price lists, tax rules and workflows.
Clear scopeHardware Setup
Tills, printers, scanners, scales and drawers are installed and tested.
Devices readySoftware Setup
Price lists, promotions, users, rights and loyalty schemes are configured.
Tailored rulesData Migration
Items, customers, suppliers and opening stock are cleaned and imported.
Records readyCashier Training
Cashiers and managers learn the system hands-on.
Confident usersGo Live & Support
Launch with our team beside you, then ongoing support and upgrades.
Long-term successMaking sales smoother, faster and better
Experience Enquest Retail POS software built around your shop, your devices and your branches. Contact us today or schedule a demo.
What else do people ask about POS software?
Quick answers to the most common questions. Can't find what you need? Our team is happy to help.
Ask Our TeamPOS (point of sale) software is the system retailers use at the till to bill customers, accept payments, print receipts and update stock. Enquest POS Software redefines the retail landscape by integrating billing, inventory, loyalty and reporting into one platform.
Enquest Retail is a powerful and user-friendly enterprise-level point of sale application that lets retailers control their operations and reduce management time, so they can concentrate on business-specific issues rather than system issues.
Yes. It provides stand-alone sales tills that keep working even if the network connection goes off, with offline / online synchronization between branches and head office.
Yes. It supports multiple branch management with centralized control, multiple warehouses and currencies, branch-specific price lists and promotions, and HO-to-branch data sync.
It integrates with thermal and fiscal printers, pole displays, cash drawers, magstripe and barcode readers, fingerprint readers, weighing scales and PIN pads.
Yes. You can create loyalty profiles and cards, define custom earning and redemption schemes, run special promotions, issue gift vouchers and send SMS notifications.
You can manage stock items with multiple scan codes and units, re-order levels, serial and batch tracking for expiry and stock ageing, stock transfers between branches and physical stock take.
Yes. It is designed for retail shops, fast-food outlets and restaurants, with quick sales handling, offline-ready tills and recipe / BOM management.
Yes. It supports multiple currencies and tendering by cash, credit and debit card, mobile money, cheque, on account and foreign currency cash.
Yes. Add-ons include integration with e-commerce and PIN pads, third-party ERP and accounting packages, cloud deployment, an e-VAT module and a report design manager.
It offers user role-based security, password policy management, fingerprint login, action-level rights for discounts and cancellations, and item, warehouse and tender-type access control.
The best POS software is easy to use, reliable offline, compatible with your devices and able to grow to more branches. Enquest Retail fits any business model, from a single shop to a multi-branch chain.
Click Request a Demo on this page or call +234 812 927 8533 and our team will arrange a walkthrough for your business.
